Welcome to Hillview Medical Centre
Please do not book a GP appointment or attend your GP Practice if you’ve visited or travelled
through mainland China, Hong Kong, Japan, Macau, Malaysia, Republic of Korea, Singapore, Taiwan, or
Thailand and have symptoms of cough, fever or shortness of breath within 2 weeks of returning,
or if you have symptoms of cough, fever or shortness of breath after being in contact with someone with
a confirmed case of coronavirus.
Please call NHS 111 instead. You can read more about coronavirus
Coffee for Carers
Our popular coffee drop in sessions for carers, a chance to catch up, share experiences and ideas
and find help and support. All are very welcome.
These coffee mornings run on the second Wednesday of each month from 10 - 12 noon.
11th March 2020 - 8th April 2020 - 13th May 2020 - 10th June 2020 - 8th July 2020 - 12th August 2020 - 9th September 2020 - 14th October 2020 -
11th November 2020 - 9th December 2020 - 13th January 2021
Sincere Congratulations to Dr Deborah Shiel
Huge congratulations to Dr Deborah Shiel who received an Education Award from Health Education England Kent, Surrey and Sussex Department of Primary and Community Care Education. The award celebrates her immense contribution to training and trainees over the past 19 years.
The award was presented by Dr Andrew Cochrane Associate Dean for GP training in West Surrey in Kent Surrey and Sussex deanery.
Flu Clinic Dates:
Now booking at various times during the week, or if you are being seen for something else please ask for a flu jab whilst you are here.
If you fall into any of the following groups you are eligible for a Free Flu Vaccination
- people aged 65 years or over (including those becoming age 65 years by 31 March next year)
- people aged from six months to less than 65 years of age with a serious medical condition such as:
- chronic (long-term) respiratory disease, such as severe asthma, chronic obstructive pulmonary disease (COPD) or bronchitis
- chronic heart disease, such as heart failure
- chronic kidney disease at stage three, four or five
- chronic liver disease
- chronic neurological disease, such as Parkinson’s disease or motor neurone disease, or learning disability
- splenic dysfunction or a weakened immune system due to disease (such as HIV/AIDS) or treatment (such as cancer treatment)
- all pregnant women (including those women who become pregnant during the flu season)
- people living in long-stay residential care homes or other long-stay care facilities where rapid spread is likely to follow introduction of infection and cause high morbidity and mortality. This does not include, for instance, prisons, young offender institutions, or university halls of residence
- people who are in receipt of a carer’s allowance, or those who are the main carer of an older or disabled person whose welfare may be at risk if the carer falls ill
- consideration should also be given to the vaccination of household contacts of immunocompromised individuals, specifically individuals who expect to share living accommodation on most days over the winter and, therefore, for whom continuing close contact is unavoidable
Separate clinics are run for children to receive the nasal vaccine. This includes all children between 2 and 3 years old and any at risk patients under 18 years of age. Primary school children are offered the vaccine via their school.
Housebound patients will be contacted by our nursing team to arrange home visits.
You may find the following leaflet useful: You may find this leaflet useful:
See an NHS GP by Video with LIVI
Patients registered at Hillview Medical Centre can now see an NHS GP by video using
the LIVI app. See an NHS GP by video for medical advice, prescriptions or referrals.
Get the LIVI app in the app store or visit www.livi.co.uk
Usual opening hours: Mon-Fri, 7am-10pm; Sat-Sun and bank holidays, 8am-4pm.
Extended Access Clinics
Since Monday 20th August 2018 it has be even easier for people to make an appointment with a GP, thanks to a new national ‘extended access’ initiative, which improves access to primary care services in North West Surrey. This means, in addition to being able to book GP appointments at your local practice, you will also have access to additional appointments during the evenings and at weekends at four locations across the local area. The extra appointments are being provided by the GP federation that brings together all 40 GP practices in the local area and is known as North West Surrey Integrated Care Services.
By working together in a new and different way local GP practices will be improving access to primary care appointments,making it even easier for local people to get the care and advice they need, at a time that’s convenient to them.These additional appointments will be available from 6-9pm on weekday evenings (including bank holidays but not in August) and from 9am to midday at weekends. Patients can book these appointments through their local GP practice. As these extra appointments are provided from four GP surgeries in the area, the GP or clinician will have access to your medical record, with your consent, giving them access to all the information they would need to provide the best possible care.The additional appointments will be provided at the following locations – and patients in North West Surrey can book appointments at any of these sites:
The Red Practice – Walton Health Centre (Rodney Road, Walton-on-Thames, KT12 3LB)
Studholme Medical Centre (50 Church Road, Ashford, TW15 2TU)
Sunbury Health Centre (Green Street, Sunbury-on-Thames, TW16 6RH)
Woking Community Hospital (Heathside Road, Woking, GU22 7HS)
For more information about this new service and the North West Surrey Integrated Care Services federation see https://www.nicsfed.co.uk/
General Data Protection Regulations and how we use your information.
Medical confidentiality is the cornerstone of trust between doctor and patient and we keep your records secure and confidential.
For your direct care either from the practice or within the NHS hospital service we imply your consent to pass on relevant clinical information to other professional staff involved in your direct care.
Only when there is a legal basis for the transfer of data we may pass limited and relevant information to other NHS organisations to improve the efficient management of the NHS or to aid medical research.
This practice contributes to national clinical audits and may sometimes send relevant data to the Health and Social Care Information Centre (HSCIC) when the law allows.
In order to comply with its legal obligations this practice may send data to the Health and Social Care Information Centre when directed by the Secretary of State for Health.
If you wish to object to the use of your data for these ‘secondary'; uses please speak to the Practice Manager – Jackie Stockill
What do you think?
We hope that you find the information on our website to be clear and concise and give you the information you require in an easy and convenient format. We have tried to keep our patient’s needs in mind throughout the site, from checking surgery times to letting us know what you think of us.
If you would like to make any comments or suggestions about our site - please get in touch with us. Details of how to do this can be found in the 'contact details' section.
Please click here to read about our new parking system.
Supporting you to manage your health
We are here to support you to manage your health throughout your life. Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues.
You can register to access a range of services on-line including:
Once you are registered with us, our healthcare professionals will work with you to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to try to make sure that patient needs and the practice offering are always heading in the same direction.
A copy of our practice leaflet is available here.
And for a copy of our 'statement of purpose' - click here.
If you would like a copy of any of our leaflets in a different format - please get in touch with us.
Support our fundraising in 2019
Our surgery has a charity associated with it which helps to provide facilities and services that the NHS does not normally fund. Over the years - this has enabled us to refurbish the reception and waiting room areas - and buy things like 24hr blood pressure monitoring equipment.
Accessibility Statement for My Surgery Website
This website is run by My Surgery Website. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- zoom in up to 200% without the text spilling off the screen
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
- the website is usable with Browsealoud.
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- video streams do not have captions
- website not accessible via a keyboard
- colour contrast doesn’t meet 4.5:1 ratio
What to do if you cannot access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
Call or email us
Tel: 0333 433 0021
We’ll consider your request and get back to you in 28 days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:
My Surgery Website
(Site updated 19/02/2020)