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Latest News

Welcome to Hillview Medical Centre

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations

Patient Survey 2018

Please read our findings from the latest practice survey (August 2018).

Patient Survey August 2018


IPSOS MORI GP Survey July 2019

Latest survey results:

Ipsos MORI GP Survey 2019 
 Hillview Area (CCG)National
% patients (pts)who find it easy to get through to practice by phone77%69%68%
% pts find receptionists helpful91%89%89%
% pts satisfied with apt times available66%62%65%
% pts get to see or speak to preferred GP when they want48%47%48%
% pts offered choice of apt when they last made an apt66%62%62%
% pts satisfied with type of apt offered75%73%74%
% pts who took apt offered99%95%94%
% pts describe experience of making apt as good72%66%67%
% pts waiting 15 mins or less after apt time to be seen79%70%69%
% pts say healthcare proff gave enough time 92%88%87%
% pts say healthcare proff good at listening93%90%89%
% pts say healthcare proff treated with care or concern89%88%87%
% pts involved as much as wanted in decisions on care98%95%93%
% pts confidence and trust in healthcare proff 95%97%95%
% pts felt healthcare proff understood mental health needs91%88%86%
% pts felt their needs were met during last apt95%96%94%
% pts felt enough support in ast 12 months - long-term conditions74%81%78%
Overall experience89%84%83%

National Cancer Diagnosis Audit (NDCA)

Our practice is taking part in the National Diabetes Audit. If you would like to know more about this please find a leaflet below for your interest.

National Diabetes Audit - patient leaflet

National Diabetes Audit - practice poster


National Diabetes Audit

This practice is taking part in the National Diabetes Audit (NDA). The NDA checks whether people with diabetes are getting good care.

For further information please see this leaflet.

National Diabetes Audit - Patient Leaflet


Car Park 

There is controlled car parking in our car park.

For those patients/visitors attending the surgery by car, you will need to enter your car registration every time you use the car parking facilities on the screen at reception. There is a 15 minute grace period for dropping anyone/anything off to the surgery. 

Please ensure that you have registered the car you have come in every time you attend the surgery, otherwise you will be fined.

The new parking is run by Creative Parking Solutions and is therefore not controlled by the Surgery.


Safeguarding Links

Surrey Adult Safeguarding Board

If you are at risk of abuse, or suspect someone else is please report it.

In an emergency

  • Dial 999 for the Police

During Office Hours contact the Multi Agency Safeguarding Hub (MASH)

Out of Hours

  • Call the Adult Social Care Emergency Duty Team on 01483-517898

Useful Links

Surrey Safeguarding Children Board www.surreyscb.org.uk 

Surrey Health and Wellbeing Board www.healthysurrey.org.uk 

Surrey Community Safety www.surreycommunitysafety.org.uk 

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website